Terms of Use

Effective from April 30, 2025.

Welcome to Blue Gum Admin & Tech. These Terms of Use govern your access to and use of this website, as well as any products, services, tutorials, consultations, or other engagements provided by us, whether online or offline. By accessing the website or using any of our services, you confirm that you have read, understood, and agreed to be bound by these Terms of Use. If you do not agree to these terms, you must not use our website or engage with our services.

1. Use of Content

This website provides Free Tech Guides, Articles, Paid Tech Guides, and Paid Tech Buying Guides for general informational purposes only. You may not copy, redistribute, or republish any content without written permission, except where permitted by applicable Creative Commons licences (see Section 6).

2. Disclaimer of Liability

All content is provided “as is”. While we endeavour to ensure accuracy, you are solely responsible for any consequences resulting from the use or misuse of any guides or information. We disclaim all liability for any loss, damage, or disruption that may occur as a result.

3. Paid Content and Intended Use

Paid Tech Guides and Paid Tech Buying Guides are intended primarily for use within Australia, and may reflect Australian laws, tax considerations, and market conditions. These materials are for personal, non-commercial use only. No refunds are available except as required under Australian Consumer Law.

4. Online Tutorials/Consultations

We may offer live, online tutorials/consultations providing general tech guidance. These sessions are intended for educational purposes only. While we strive to provide accurate and helpful information, you are solely responsible for how you apply any advice given. Attendance is voluntary and does not establish a professional advisory relationship. No guarantees are made regarding outcomes or suitability for your specific needs.

Session Duration: Tutorials/consultations will run for a maximum of the stated duration. Sessions will end strictly at the scheduled time, regardless of progress or discussion. However, sessions may run shorter depending on the content covered or the nature of the discussion. The length of each session is determined by the instructional needs, and some sessions may conclude significantly earlier if appropriate.

Refund Policy: Once a session has commenced, no refunds will be issued under any circumstances, including for partial attendance or dissatisfaction with content.

5. Cancellations and Rescheduling

Email our bookings email (provided on appointment confirmation) for changes or cancellations for scheduled tutorials or remote tech support. Appointment cancellations will be refunded in full until 1 hour before the scheduled appointment. After this time, cancellations or no-shows will not be refunded.

6. Remote Tech Support

Where remote tech support is offered (e.g., via screen-sharing or remote access tools), it is provided on a best-effort basis. You must ensure you have adequate backups and security in place before any session. We accept no liability for data loss, damage, or system issues arising during or after support is provided. By requesting support, you consent to temporary access and acknowledge the inherent risks involved.

7. Live Tutorials and Tech Advice

From time to time, we may offer live tutorials or personalised tech advice. These sessions are provided in good faith and are intended for general guidance only. Participation is voluntary, and you remain solely responsible for how you apply any information shared. We do not guarantee results and accept no liability for outcomes arising from live interactions.

8. Quarterly Tech Buying Guide

We offer a paid Quarterly Tech Buying Guide, available for individual purchase through our website. By purchasing or accessing this guide, you agree to the following terms:

Intended Use: The guide is designed to provide general advice and recommendations for consumers looking to purchase technology products, with a primary focus on the Australian market. It reflects pricing, availability, standards, and legal considerations applicable at the time of publication. While we strive to ensure accuracy and relevance, product availability and prices may change without notice, and we make no guarantees about specific outcomes or savings.

Personal Use Only: The guide is provided for your personal, non-commercial use. Redistribution, resale, or public sharing of the content in whole or in part is strictly prohibited without prior written consent.

No Returns or Refunds: Due to the digital nature of the Quarterly Tech Buying Guide and the immediate access provided upon purchase, all sales are final. We do not offer returns, exchanges, or refunds unless required under Australian Consumer Law. Before purchasing, you are encouraged to review any available preview material or content outlines. If you experience technical issues accessing the guide, please contact us via the Contact page for support.

Accuracy and Disclaimer: While the guide is created with care, it may not reflect the most recent changes in product specifications, availability, or pricing at the time of your reading. We do not accept liability for any decisions made or losses incurred based on the information provided.

The Quarterly Tech Buying Guide is editorial in nature and reflects the author’s professional opinions and insights. It is not sponsored, endorsed, or affiliated with any of the manufacturers, brands, or retailers mentioned. All evaluations and recommendations are made independently, based solely on research, experience, and judgement at the time of writing.

9. Community Centre Member Discounts

From time to time, we may offer discretionary discounts on selected products or services (including tutorials) to individuals who are verified members of participating community centres in specific local areas.

Eligibility: Eligibility for such discounts is subject to our verification of your current membership status with the relevant community centre. You may be required to provide sufficient documentation (e.g., confirmation email or direct centre verification) before the discount is applied.

Scope of Discounts: Discounts may vary and apply only to specified products or services. They are non-transferable, cannot be combined with other offers unless explicitly stated, and have no cash value.

Verification and Revocation: We reserve the right to deny or revoke a discount if eligibility cannot be verified or if false or misleading information is provided. Discounts are offered at our sole discretion and may be withdrawn or modified at any time without notice.

10. Intellectual Property

All content, branding, design, and original material on this website are the intellectual property of Blue Gum Admin & Tech unless otherwise stated. You may not use, modify, or distribute this content without express permission.

11. Use of Third-Party and Creative Commons Materials

Some images on this website are used under Creative Commons licences. You may not reuse these materials unless your use also complies with the applicable licence terms.

12. Links to Other Websites

This website may contain links to external websites. We are not responsible for the content, accuracy, or privacy practices of third-party sites.

13. Contact

For questions, feedback, or concerns, please visit our Contact page to get in touch.

14. Amendments

We may update these Terms and Conditions at any time without prior notice. Your continued use of the website constitutes acceptance of the latest version.